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What should I do if the keyboard does not work?
Check the following:
Use the keyboard within about 33 ft. / 10 m of your VAIO computer. See About the Usage Environment for
the Keyboard for more information.
Set the power switch of the keyboard to ON. See Parts and Controls of the Keyboard for more information.
The keyboard supplied with your VAIO computer has a power switch to save the AA battery power.
Insert new dry cell AA battery. See Replacing the AA Battery of the Keyboard for more information.
If the battery indicator light of the keyboard is blinking, the battery is getting low. Replace it with a new one.
See Replacing the AA Battery of the Keyboard for more information.
Make sure the keyboard is properly connected to your VAIO computer. See Connecting the Wireless
Keyboard for more information.
What should I do if captured images flicker?
This problem occurs when you use the built-in camera under fluorescent lights and is due to a mismatch
between the lighting output frequency and the shutter speed.
To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of
the built-in camera. Some apps offer adjustable parameters, such as brightness or power frequencies, to
eliminate flicker noise.
Why are captured images poor in quality?
Images captured under fluorescent light may contain light reflections.
A dark portion in captured images may contain noise.
The area on and around the built-in camera is soiled. Clean the area. See Notes on the Built-in Camera for
more information on how to clean the camera.
What should I do if captured images contain dropped frames and audio interruptions?
The effect settings on your app may cause dropped frames. Refer to the help file included with the app for
more information.
There may be more app running than your VAIO computer can handle. Exit the apps that you are not
currently using.
This problem may occur while your VAIO computer is running on the power saving plan, which reduces the
CPU performance. See Selecting a Power Plan to check the current power plan.
Why does the viewfinder show no images or poor-quality images?
Some camera apps may not work correctly when another camera app is running. Exit the current app before
starting another.
You may not be able to use another camera app that uses the built-in camera while using the gesture
function.
The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving
object. This is normal and does not indicate a malfunction.
If the problem persists, restart your VAIO computer.
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