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The data in the folders specified below will be erased after you refresh your VAIO computer.
\Windows
\Program Files
\Program Files(x86)
\ProgramData
\Users\(User name)\AppData
Note
Save important data in advance.
Copyright protected data, such as digital broadcast data or music files organized by digital media playback
apps may not be available, even if the data is retained in the same location after you refresh your VAIO
computer.
Refer to the help file included with the app you are using for instructions.
Hint
The apps installed at the time of delivery and installed from Windows Store are retained, whereas all
Desktop apps that you installed after the purchase will be erased.
Keeping Your VAIO Computer in Optimum Condition (VAIO Care)
With VAIO Care, you can perform the following operations to keep your VAIO computer running at an
optimum level.
Conduct regular performance checks and tune-ups.
Find support information (the support website URL and the contact information).
Start VAIO Care just by pressing the ASSIST button and search for appropriate measures if you have any
problem.
1. Press the ASSIST button while your VAIO computer is on.
VAIO Care starts.
Refer to the help file included with VAIO Care for more information.
Hint
Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care (Rescue Mode)
screen. VAIO Care (Rescue Mode): VAIO recovery solutions can be used to recover the
computer in case of emergency, for example, if Windows does not start.
Alternatively, open the charms, select the Search charm and Apps, and enter "VAIO Care (Desktop)"
in the search box to start VAIO Care.
To open the charms, see Opening the Charms.
Using VAIO Update
VAIO Update provides a service that informs you of available update information, such as important notices
or update programs, to keep your VAIO computer up to date.
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