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25
EN
WARRANTY
The oven is not working
Is the oven power supply active? Check the circuit
breaker, switch or fuse. Disconnect the oven
from the power supply for around one minute by
unplugging it or turning it off at the circuit breaker.
The oven does not heat up
Check that showroom mode is not enabled.
Check that a time function is not active. Disconnect
the oven from the power supply for around one
minute by unplugging it or turning it off at the
circuit breaker.
The knob will not stay in place.
The knob clip is broken: call customer service for
a replacement.
The controls are very hot.
This is normal if the door is left open for a prolonged
period of time with the oven running.
Check that the door closes correctly and that the
cooking system is operational.
Food is overcooked
When using a fan-assisted function, remember to
lower the cooking temperature by 20°C
Food is undercooked
When cooking large quantities of food, the cooking
time must be increased proportionally.
Check that there is suffi cient space around the
oven dish to allow heat to circulate correctly.
Check that the door closes correctly.
Have a technician check the actual mains voltage.
Condensation forms on the oven door glass.
When cooking foods with a high water content, or
during steam cooking, it is normal for condensation
to form on the inside of the oven door and on the
control panel.
Smoke forms during cooking.
It is normal for smoke to form inside the oven
when cooking particularly fatty foods. When
cooking with the grill, a certain quantity of smoke
is normal.
The cleaning procedure is interrupted before
it fi nishes.
A power failure has occurred.
Check that the ventilation openings in the carcase
are correctly sized and located and are not
blocked.
Cleaning results are not satisfactory.
Check that all accessories and side racks have
been removed.
Larger accumulations and residue should be
removed manually before running the pyrolysis
cycle.
The oven indicates that it is out of water.
Add water to the reservoir.
Check that the reservoir is correctly inserted.
Water coming out of the reservoir.
Check that the reservoir lid is correctly installed.
Check that the reservoir is not too full.
The water reservoir is diffi cult to clean.
The lid and the leak prevention device have not
been removed.
Refer to the “Water Reservoir” chapter.
The descaling procedure is interrupted before
it fi nishes.
A power failure has occurred.
The function has been stopped by the user.
Carry out the procedure again.
There is dirty water on the base of the oven
after the descaling procedure.
Remove the residual water and the descaling
product from the base of the oven. Clean the oven
cavity thoroughly.
WARRANTY AND CUSTOMER SERVICE:
WWW.BERTAZZONI.COM
/ Troubleshooting / Warranty
TROUBLESHOOTING
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