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Caller ID
Problem Cause/solution
Caller information is not
disp
layed.
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
socket.
R If you use a DSL/ADSL service, we recommend
connecting a filter (contact your DSL/ADSL service
provider) to the telephone line between the hub and the
telephone line socket. Contact your DSL/ADSL provider
for details. (for Australia)
R If you use a DSL/ADSL (JetStream) service, we
recommend that you contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter installed. We do not
recommend the use of generic DSL/ADSL filters. Contact
your DSL/ADSL service provider for details. (for New
Zealand)
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again. (for
Australia)
R Other telephone equipment such as a monitored Burglar
Alarm or the modem in the SKY Digital decoder may be
interfering with this unit. Disconnect the other equipment
and try again. (for New Zealand)
Caller information is displayed
late
.
R Depending on your phone service provider, the unit may
display the caller’s information at the 2nd ring or later. Set
the first ring to “Off” (page 26).
R Move closer to the hub.
The name stored in the
phon
ebook is not fully
displayed while an outside call
is being received.
R Edit the phonebook entry name to fit in 1 line of text
(page 21).
51
Useful Information
HNH100AZ_(en_en)_0327_ver.041.pdf 51 2015/03/27 14:44:08
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