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Frequently asked questions
101
Problem Possible cause and solution
White residue is visible on
cookwar
e and cutlery,
clouding occurs on glass‐
ware; film can be wiped
off.
The rinse aid dosage is too low.
Incr
ease the dosage (see "Additional settings, Additional
functions, Dispensing systems").
The salt reservoir is empty.
Fi
ll the salt reservoir (see "Filling the salt reservoir").
The water softener is programmed to too low for the water
har
dness level.
P
rogram the water softener to the correct value (see "Ad‐
ditional settings, Water hardness").
Glasses have a brownish-
blu
e discoloration; the de‐
posit cannot be wiped off.
Detergent deposits.
Switch t
o another detergent right away.
Glasses are dull and dis‐
color
ed; the deposit can‐
not be wiped off.
The glassware is not dishwasher-proof. The surfaces are
affected.
In the future make sure you purchase dishwasher-proof
glassware.
Tea or lipstick stains have
not bee
n completely re‐
moved.
The wash temperature of the selected program was too
lo
w.
Sele
ct a program with a higher wash temperature.
The bleaching effect of the detergent is too low.
Switch t
o another detergent.
Plastic parts are discol‐
ored.
Natural dyes e.g. from carrots, tomatoes or ketchup may be
the cause. The amount of detergent used or its bleaching
effect was not sufficient to deal with natural dyes.
Use mo
re detergent (see "Operation, Adding detergent").
Discolored plastic items will not regain their original color.
There are rust stains on
the cutler
y.
The "Cold" program was not run after dishwasher salt was
added.
Traces of salt have gotten into the wash cycle.
Al
ways run the "Cold" program without a load after refill‐
ing salt.
The affected items are not corrosion resistant.
Purchase cutlery which is dishwasher-proof.
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