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Frequently asked questions
100
Poor cleaning results
Problem Possible cause and solution
The dishes are not clean. The dishes were not loaded correctly.
Please obser
ve the instructions in "Loading the dish‐
washer."
The program was not suitable for the requirements.
Sele
ct a more suitable program (see "Program guide)".
Not enough detergent was dispensed.
Use mor
e detergent, or change the brand you are using.
Items are blocking the path of the spray arms.
Rearr
ange the items so that the spray arms can rotate
freely.
The filter combination in the base of the wash cabinet is not
clean
or is not correctly fitted.
This may cause the spray arm jets to get blocked.
Clean
and/or fit the filter combination correctly.
Clean
the spray arm jets, if necessary (see "Cleaning and
care").
The non-return valve is open and blocked. Dirty water has
flowed back int
o the wash cabinet.
C
lean the drain pump and the non-return valve (see "Fre‐
quently asked questions").
If necessary alter the temperature and / or the holding time
for the pr
ogram being used.
Chang
e the relevant parameters for the program (see
"Additional settings, Additional functions").
Smearing appears on
glass
ware and cutlery.
There is a bluish sheen on
the surface of glassware;
film can be wiped off.
The rinse aid dosage is set too high.
Reduce the dosage (see "Additional settings, Additional
functi
ons, Dispensing systems").
Dishware is not dry or cut‐
ler
y and glasses are spot‐
ty.
The rinse aid dosage is set too low or the rinse aid reservoir
is empty
.
Replenish
the rinse aid, increase the dosage or change
the brand of rinse aid used (see "Adding rinse aid").
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