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75Troubleshooting
Troubleshooting
6
General
Symptoms Cause & Solution
The Power does not turn
on.
Plug the power cord into the wall outlet securely.•
The unit does not start
playback.
Insert a playable disc. (Check the disc type, color system, and
regional code.)
Place the disc with the playback side down.
Place the disc on the disc tray correctly inside the guide.
Clean the disc.
Cancel the Rating function or change the rating level.
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The angle cannot be
changed.
Multi-angles are not recorded on the DVD Video being
played.
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Cannot play movie, photo
or audio les.
The les are not recorded in a format that the unit can play.
The unit does not support the codec of the movie le.
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The remote control does
not work properly.
The remote control is not pointed at the remote sensor of
the unit.
The remote control is too far from the unit.
There is an obstacle in the path between the remote control
and the unit.
The batteries in the remote control are exhausted.
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Picture
Symptoms Cause & Solution
There is no picture. Select the appropriate video input mode on the TV so the
picture from the unit appears on the TV screen.
Connect the video connection securely.
Check the [HDMI Color Setting] in the [Setup] menu is
set to the appropriate item that conforms to your video
connection.
Your TV may not support the resolution you have set on the
unit. change the resolution to one that your TV accepts.
The player’s HDMI OUT jack is connected to a DVI device that
does not support copyright protection.
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Picture noise appears You are playing a disc recorded in a colour system that is
dierent from your TV.
Set the resolution to one that your TV accepts.
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Sound
Symptoms Cause & Solution
There is no sound or the
sound is distorted.
Connect the audio connection securely.
The input source setting on the amplier or the connection
to the amplier is incorrect.
The unit is in scan, slow motion, or pause mode.
The sound volume is low.
Check that the connected amplier is compatible with the
audio format output from the player.
The player’s HDMI OUT jack is connected to a DVI device.
The DVI jack does not accept audio signal.
Check the device connected to the player’s HDMI OUT jack is
compatible with the audio format output from the unit.
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