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Step 3. Make sure you are not using a high voltage system
If your existing thermostat has:
1. 110/120V thick wires capped with wire nuts,
2. Caution label saying 120/240V,
3. Only two terminals labeled as L1 and L2,
Then it is a high voltage system and is not compatible with Wyze
Thermostat. You can find information about our Wyze return policy at
https://wyze.com/return-warranty-policy. If you do not have a high
voltage system, confirm in the app by tapping No to continue.
Step 4. Take picture of your current thermostat wiring
Don't forget to include the letters next to the terminals where the wires
are inserted. This will be a helpful reference when wiring your
thermostat. We’d greatly appreciate it if you shared your old wiring
pictures with us so we can improve our training materials.
Step 5. Remove jumper wires
Your old thermostat may have a jumper wire connecting one terminal
to another. It may look like a small staple or a colored wire. Use a
screwdriver or press a lever to release the wires from their terminals
and remove the jumper wire. Your Wyze Thermostat does not require
any jumper wires.
Note: Do not disconnect any other wires in this step.
7
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