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Q: Is there an option for normally open or normally closed on
Wyze Thermostat when using the accessory terminal for
dehumidification?
A: Yes, during the setup you can set this. It is called Energize on the
Wyze app.
Q: Is this capable of working with remote sensors?
A: Yes
Q: Can I set up the thermostat temporarily without WiFi at home?
A: Yes. You can use your mobile internet hotspot to set up the
thermostat if you do not have a working WiFi.
Q: How do I set the Heat and Cool temperature in Auto Mode?
A. The minimum allowable temperature difference between heating
and cooling is 5 degrees fahrenheit (2.5 degrees Celsius). To set the
temperature for Auto Mode:
1. In the Wyze app, on the thermostat, tap either the Heat to or
Cool to on the thermostat main page to display the
temperature dial.
2. Swipe along the dial to the right or left to increase or decrease
the temperature setting.
Note: Always make sure the minimum temperature between Heat to
and Cool to is more than 5 degrees Farenheit to be able to increase
the “Heat to” temperature or decrease the “Cool to'' temperature.
Q: When does the next stage turn on?
A: The heat and cool stages change based on two factors; the
differential temp (set Temp - current temp), and default run time. After
the default run time, if the current temperature has not reached the set
temperature, the system will move to the next stage.
Stage 1: 1 - 5 degrees from the set temp.
Stage 2: 5 - 10 degrees from the set temp.
Stage 3: 10 - 15 degrees from the set temp.
Q: Can I set what stage will be used?
A: No. You can not manually set the heating or cooling stage to be
used by the system. See our Help enter for details on the various
stages.
Q: If wires are not automatically detected during the app setup,
how can I configure the wires manually?
The wire detection may not work well for some HVAC systems
because they do not provide feedback signals. If you are certain that
the wires are firmly inserted into the correct terminals, you can skip
the wire detection procedure by tapping Try Again twice. The app will
allow you to continue and test the system.
Q: How do I submit a log?
A: You can submit a log one of two ways. Through your Wyze
Thermostat’s app settings or through the Wyze app’s home page.
Submit the log and write down the Ticket ID to give customer support
later.
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