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Q: What is a jumper wire?
A: A self connection, from thermostat terminal to thermostat terminal.
Is quite common on older model thermostats. Common jumper
connections:
● Rc -- Rh
● Y1 -- Y2
● W1 -- W2
All of these jumper cables can be removed when installing Wyze
Thermostat.
Q: Will Wyze Thermostat still work if the WiFi connection is lost?
A: Yes, it will keep operating based on the last updated schedule; you
can control your temperature or change status from the thermostat
device as well.
Q: Is Wyze Thermostat compatible with zoning?
A: Yes, in most cases Wyze Thermostat is compatible. See how to
install your zone control to install a zoning system in our Help Center.
Q: A change was made on the Wyze app but it has not shown up
on the thermostat?
A: Check the thermostat to see if it still has a WiFi connection. If the
thermostat WiFi is disconnected you will see a no-WiFi icon on the top
right corner of the thermostat screen. If the thermostat is connected to
the WiFi, there may still be a delay for connecting the app to the
thermostat.
Q: Can Wyze Thermostat work without the Wyze app?
A: Yes. You can use Wyze Thermostat without the app. To use the
thermostat directly, see how to use the thermostat without the app in
our Help Center.
Q: Why is my Wyze Thermostat temperature and home
temperature different?
Wyze Thermostat is very accurate, however it may require calibration.
Temperature can be adjusted with Temperature correction, found in
Settings >Advanced >Temperature Correction.
Q: How do I change my WiFi?
A: You must reset the thermostat to change the WiFi it connects to.
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