NuWave 37101 Brio Air Fryer

Owner’s Manual - Page 21

For 37101. Also, The document are for others NuWave models: 10Q

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20 21
Owner's Manual Owner's Manual
PROBLEM POSSIBLE CAUSE(S) RESOLUTION(S)
French fries are
fried unevenly in
the NuWave Brio
Healthy Digital 10Q
Air Fryer.
You did not soak the
potato sticks properly
before you fried them.
You did not use the
right potato type.
Soak potato sticks in a bowl
of water for at lea st 30
minutes, take them out and
dry them with paper towel.
Use fresh potatoes and
make sure they stay rm
during frying.
French fries are not
crispy when they
come out of the
NuWave Brio Healthy
Digital 10Q Air Fryer.
The crispiness of the
fries depends on the
amount of oil and water
in the fries.
Make sure you dry the potato
sticks properly before you add
the oil. Cut the potato sticks
smaller for a crispier result.
Add slightly more oil for a
crispier result.
If the unit needs to be replaced or returned to the manufacturer,
please contact our Customer Service Department at: 1-877-689-2838
help@nuwavenow.com
TROUBLESHOOTING GUIDE
Contact costumer service if any of these errors occur
Code
Error
E2 E1 E3
Sensor open
ended
Sensor short
circuit
Over heat
WARRANTY
The NuWave Brio Healthy Digital 10Q Air Fryer
THE MANUFACTURER WARRANTS
The NuWave Brio Healthy Digital 10Qt. Air Fryer, including the Base Tray, and Fry Pan
Basket, are to be free from manufacturer defects.
All electrical components are warranted for 1 year from the date of purchase, under
normal household use, and when operated in accordance with the Manufacturer’s
written instructions. The Manufacturer will provide the necessary parts and labor to repair
any part of the NuWave Brio Healthy Digital 10Qt. Air Fryer at NuWave, LLC Service
Department. After the expiration of the warranty, the cost of the labor and parts will be the
responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer or the
serial number data plate is removed or defaced. Normal deterioration of nish due to
use or exposure is not covered by this Warranty. This Limited Warranty does not cover
failure, damages or inadequate performance due to accident, acts of God (such as
lightning), uctuations in electric power, alterations, abuse, misuse, misapplications,
corrosive type atmospheres, improper installation, failure to operate in accordance with
the Manufacturer’s written instructions, abnormal use or commercial use. NuWave, LLC
reserves the right to void the Limited Warranty, where allowable by law, for products
purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: Pay for all services and parts
not covered by the warranty; Prepay the freight to and from Service Department for
any part or system returned under this warranty; Carefully package the product using
adequate padding material to prevent damage in transit. The original container is ideal
for this purpose. Include in the package the owner’s name, address, day time telephone
number, a detailed description of the problem, and your “RGA number.” (Call 1-877-
689-2838) or e-mail help@nuwavenow.com to obtain the RGA number (Return Goods
Authorization number). Provide the cooking system model & serial number and proof of
date of purchase (a copy of the receipt) when making claims under this warranty.
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited, to the extent
allowable by law, to repairing or replacing any part covered by this Limited Warranty
which upon examination is found to be defective under normal use. The Limited
Warranty is applicable only within the continental United States and only to the original
purchaser of the manufacturer’s authorized channels of distribution. THE LIMITED
WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT BY A
WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY OF
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY
IS EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR
NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING
WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION,
PROPERTY DAMAGE, OR OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation exclusions may not apply. This Limited Warranty gives
specic legal rights, and there may also be other rights which vary from state to state.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE MANUFACTURER
MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING BY LAW OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ANY OTHER
PERSON. READ YOUR OWNER’S MANUAL. IF YOU STILL HAVE ANY QUESTIONS
ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE CONTACT
NUWAVE, LLC.
READ YOUR OWNER’S MANUAL: If you still have any questions about operation or
warranty of the product, please contact NuWave, LLC at:
1-877-689-2838 or e-mail help@nuwavenow.com.
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