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34 49-85243-2
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you schedule service
Save time and money! Review the charts on the following pages first and you may not need to schedule service. If an
error occurs in the control operation, a fault code will flash in the display. Record the error code and schedule service.
Problem Possible Cause
Oven Will Not Work A fuse in your home may be blown or the circuit breaker tripped.
The oven controls are not properly set.
The oven controls are set for cleaning. If necessary, allow the oven to cool; then open the door.
Make sure the Oven Mode Selector is set to BAKE and the Temperature knob is set to a temperature.
Surface Burners
Light But Oven
Does Not
The oven gas shut-off valve may have accidentally been moved during cleaning or moving.
Oven Light(S) Do
Not Work
The light bulb is defective. Replace the bulb.
The oven is self-cleaning or the Sabbath feature is set. The oven lights do not come on during self-
cleaning or if the Sabbath feature is set.
The oven is set for Proof mode. The lights cycle on and off as necessary to maintain Proof temperature.
Food Does Not
Bake Or Roast
Properly
The oven controls are improperly set. See the Baking or Roasting section.
Oven not preheated for a long enough time; wait for the oven to signal preheat.
Incorrect cookware or cookware of improper size being used. See Baking Tips.
Racks in the wrong position. See the Baking or Roasting section.
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Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
Food Does Not
Broil Properly
This model is designed for closed door broiling only. Close the door. Always broil with the door closed.
The oven controls are not set at BROIL. See the Broiling section.
The probe is plugged into the outlet in the oven. Remove the probe from the oven.
Improper rack position being used.
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Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.
Oven Will Not Self
Clean
The oven temperature is too high to set a self-clean operation.
Allow the oven to cool below the locking temperature and reset the controls.
The controls are not properly set. See the Self-Cleaning Oven section.
Cracking Or
Popping Sound
During Cleaning
This is normal. This is the sound of the metal heating and cooling during both the cooking and cleaning
functions.
Excessive Smoking
Occurs During
Cleaning
The oven is heavily soiled. Turn the Oven Mode Selector and the Temperature knobs to OFF. Open the
windows to rid the room of smoke. Wait until the locked door indicator light goes off. Wipe up excess
soil and reset the clean cycle.
Oven Not Clean
After A Clean Cycle
The oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle. Heavily soiled
ovens may need to self-clean again.
Oven is connected to a 208V electrical supply. Set your cleaning time for 5 hours.
The oven controls are not properly set. See the Self-Cleaning Oven section.
Oven Racks Are
Difficult To Slide
The racks were cleaned in the self-clean cycle and now need periodic lubrication.
Do not spray with a cooking spray or other lubricant sprays. See Full extension oven racks in the Care
and Cleaning section.
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