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4
Section 1
General Information
Receiving Inspection
• Check the shipment carefully and compare to the bill of lading.
• Account for all items listed and inspect each container for damage.
• Carefully inspect for any concealed damage.
• Report any shortages or damages to the carrier, note on the bill of lading, and file a freight claim.
• Damaged material cannot be returned to the manufacturer without prior approval.
• A Return Material Authorization (RMA) must be obtained. Contact a sales representative at 800-826- 7036.
Warranty Information
For information regarding warranty guidelines, claim form, product registration, warranty verification, or locating a
service provider please visit our website at www.kolpak.com
or call 800-225-9916.
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