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Home > Paper Handling > Document Specifications > Unacceptable Documents
Unacceptable Documents
The following types of documents may not be scanned successfully:
•
Documents with a carbon sheet attached
• Documents written in pencil
• Documents of uneven thickness, such as envelopes
• Documents with large wrinkles or curls
• Documents that use tracing paper
• Documents that use coated paper
• Photographs (photographic paper)
• Documents printed on perforated paper
• Documents printed on unusually-shaped paper (not square or rectangle)
• Documents with photos, notes, or stickers affixed to them
• Documents that use carbonless paper
• Documents that use loose-leaf paper or any paper with holes in it
• Documents with paper clips or staples
• Documents with wet ink
• Fabrics, metallic sheets, or overhead projector sheets
• Glossy or mirrored media
• Documents that exceed recommended thicknesses
IMPORTANT
• Carbonless papers contain chemical substances that may damage the rollers (for example, the Pick Up
Roller). If paper jams occur frequently
, clean the Brake Roller and Pick Up Roller. The life of the Brake
Roller and Pick Up Roller may be reduced compared to scanning paper with high wood content.
• When scanning paper with high wood content, the life of the Brake Roller and Pick Up Roller may be
reduced compared to scanning wood-free paper.
• The Brake Roller and Pick Up Roller may become damaged when a photo or sticky note on the document
touches these parts during scanning.
• The surface of the document may be damaged when scanning glossy papers such as photographs.
• The damage caused by using any unacceptable documents with your Brother machine may not be
covered under warranty.
Related Information
• Document Specifications
• Area Not to be Perforated
• Scan a Mixed Batch
• Clean the Scanner and Rollers
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