Loading ...
Loading ...
Loading ...
Difficulties Cause Suggestions
The document was not
fed.
Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller
.
Clean the Brake Roller and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
Too many documents are loaded in
the ADF at a time.
Make sure the maximum number of pages is
appropriate for your document.
See Related Information: Acceptable Documents.
There are foreign objects in the ADF. Remove any foreign objects or ripped paper from
the ADF
.
Your media is too thin or too thick. Make sure your media is acceptable for the
machine.
See Related Information: Acceptable Documents.
Remote Setup is in process. Cancel Remote Setup.
Paper ejection has paused. Remove any paper from the ADF.
The document is
jammed.
Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller
.
Clean the Brake Roller and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
There are foreign objects in the ADF. Remove any foreign objects or ripped paper from
the ADF
.
Your document is not acceptable for
the machine.
Make sure your document is acceptable for the
machine.
See Related Information: Acceptable Documents.
The scan quality is poor. Paper dust has accumulated on the
surface of the Pick Up Roller or Brake
Roller
.
Clean the Brake Roller and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
Paper dust has accumulated on the
surface of the glass strips inside the
machine.
Clean the glass strips inside the machine.
See Related Information: Clean the Scanner and
Rollers.
The scanner resolution is too low. Increase the scanner resolution.
Bleedthrough is seen in
the scanned data.
The settings are not appropriate for
the type of document being scanned.
Select the Remove Bleed-through / Pattern /
Remove Background
Color check box.
Colors in the scanned
data are dark.
The settings are not appropriate for
the type of document being scanned.
Do one of the following:
•
Select the Remove Bleed-through / Pattern /
Remove Background Color check box, and then
scan from your computer.
• Increase the Brightness, and then scan from
your computer.
• Increase the Contrast, and then scan from your
computer.
• Change the Scan Type to Gray or Color, and
then scan from your computer.
A page that is not a
blank page is skipped.
• The document is too light.
•
Skip Blank Page is set to On.
Set Skip Blank Page to Off.
Alternatively, reduce the Skip Blank Page
sensitivity.
Cannot scan a long
document.
Long Paper is not selected for the
document size.
Select Long Paper for the document size. If you
cannot select Long Paper
, when scanning from the
machine’s Control Panel, set Skip Blank Page to
Off, set 2-sided Scan to Off and set Scan Type to
an option other than Auto. Then, you can select
Long Paper for the document size.
A multifeed occurs. The document is not loaded correctly. Load your document correctly, and then try again.
143
Loading ...
Loading ...
Loading ...