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Home > T
roubleshooting > Error and Maintenance Indications
Error and Maintenance Indications
The LED indications on the control panel are explained in this table.
Error Indicator Power Indicator Description
The LED is off.
The LED is on.
The LED is blinking.
Error
Indicator
Power Indicator Machine Status
Document Jam
Clear the document jam. If scanning a long document, select Long paper from the
Scan Size or Document Size drop-down list.
Pick Up Document Error
The machine cannot pick up the document. Open the Front Cover and remove the
document. Close the Front Cover and reload your document.
Multifeed Detection Error
A multifeed has occurred. Clear the multifeed.
Front Cover Open
The Front Cover is open.
Access Error
•
Scan to PC
The USB cable is not connected to the machine. Connect the USB cable.
• Scan to USB
- A USB flash drive is not inserted into the machine. Insert a USB flash drive.
- The USB flash drive was removed while it was being accessed. Reinsert the
USB flash drive.
Unusable Device
An unsupported USB device is inserted in the USB port. Remove the device.
Too Many Files on USB (Scan to USB)
Y
our machine cannot save to a USB flash drive if it contains too many files. Remove
the USB flash drive, and then do one of the following:
• Delete unused files or folders from the USB flash drive, and then try again.
• Use a USB flash drive that has available space.
Updating the Firmware
Firmware update in progress. W
ait for the update to complete.
The Pick Up Roller has been used more than 100,000 times.
Confirm the remaining life in the Machine Info dialog box using Remote Setup.
If the Pick Up Roller or Brake Roller have been exceeded their usage limit, replace
them and then reset the Roller Counter using Remote Setup.
See Related
Information:Reset the Usage Counters .
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