User Manual - Page 61

For NV51M9770DS/AA. Also, The document are for others Samsung models: NV51M9770D*, NV51M9770DS

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English 61
Warranty
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG ELECTRIC OVEN
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting from the date of
original purchase, of:
Two (2) Years Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the instructions
attached to or furnished with the product. To receive warranty service, the purchaser
must contact SAMSUNG at the address or phone number provided below for problem
determination and service procedures. Warranty service can only be performed by a
SAMSUNG authorized service center. The original dated bill of sale must be presented
upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service
center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during
the warranty period at no charge, subject to availability of SAMSUNG authorized
servicers within the customer’s geographic area. If in-home service is not available,
SAMSUNG may elect, at its option, to provide transportation of the product to and
from an authorized service center. If the product is located in an area where service
by a SAMSUNG authorized servicer is not available, you may be responsible for a trip
charge or required to bring the product to a SAMSUNG authorized service center for
service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
Displayed
Code
Possible cause Solution
C-23
The temp probe sensor is short
when the oven is operating.
Press OFF, and then restart
the oven. If the problem
persists, disconnect all
power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
C-30
The PCB sensor is open when the
oven is operating.
The PCB sensor is short when
the oven is operating.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service
-dC- This code appears if the divider
is inserted or removed while the
oven is operating.
Make sure the divider is
inserted properly, and then
restart the oven.
If the problem persists,
disconnect all power to the
oven for at least 30 seconds
and then reconnect the
power. If this does not solve
the problem, call for service.
C-70 The steam sensor is open when
the oven is operating
Press OFF, and then restart
the oven. If the problem
presists, disconnect all power
to the oven for at least 30
seconds and then reconnect
the power. If does not solve
the problem, call the service.
The steam sensor is short when
the oven is operating
C-72 There are drain system-related
problems.
C-A2
The cooling motor is operating
abnormally.
Call for service.
NV51M9770DS_AA_DG68-01001A-02_EN+MES+CFR.indb 61 2018-08-29  4:49:41
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