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58 English
Troubleshooting
Troubleshooting
Problem Possible cause Solution
The oven
smokes
excessively
during broiling.
The oven controls have not
been set properly.
See the Basic baking and
broiling instructions section
starting on page 32.
The meat has been placed too
close to the element.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
The meat has not been
properly prepared.
Remove excess fat from the
meat. Cut away fatty edges
that may curl, leaving the
lean intact.
Grease has built up on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
Food does not
bake or roast
properly.
The oven controls have not
been set correctly.
See the Operating the oven
section starting on page 20.
The oven rack has been
positioned incorrectly or is
not level.
See the Using the oven racks
section on page 38.
The oven thermistor needs to
be adjusted.
See Temp > Temp adjust in
the Settings section on page
50.
OVEN
Problem Possible cause Solution
The oven will
not turn on.
The oven is not completely
plugged into the electrical
outlet.
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
Replace the fuse or reset the
circuit breaker.
The oven controls have been
set improperly.
See the Basic baking and
broiling instructions section
starting on page 32.
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
The oven light
will not turn
on.
The light is loose or defective. • Tighten or replace the
lamp.
• Call for service if the
door light does not turn
on.
The switch operating the light
is broken.
Call for service.
NV51M9770DS_AA_DG68-01001A-02_EN+MES+CFR.indb 58 2018-08-29 4:49:40
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