User Manual - Page 46

For 2018 BMW 7 Series. Series: 7 Series

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Pairing the mobile device with the
vehicle
Using iDrive:
1. "My Vehicle"
2. "iDrive settings"
3. "Mobile devices"
4. "Connect new device"
5. Select functions:
"Telephone"
"Bluetooth® audio"
"Apps"
"Apple CarPlay"
The Bluetooth name of the vehicle is dis‐
played on the Control Display.
6. Search for Bluetooth devices in the vicinity
of the mobile device.
The Bluetooth name of the vehicle appears
on the mobile device display.
Select the Bluetooth name of the vehicle.
7. Depending on the mobile device, a control
number is displayed or the control number
must be entered.
Compare the control number displayed
on the Control Display with the control
number on the display of the device.
Confirm the control number on the de‐
vice and on the Control Display.
Enter and confirm the same control
number on the device and via iDrive.
The device is connected and displayed in
the device list, refer to page 50.
Frequently asked questions
All requirements are met and all required steps
were completed in the specified order. Despite
that, the mobile device does not function as
expected.
In this case, the following explanations can
help:
Why could the mobile phone not be paired or
connected?
There are too many Bluetooth devices
connected to the mobile phone or vehicle.
In the vehicle, delete Bluetooth connec‐
tions with other devices.
Delete all known Bluetooth connections
from the device list on the mobile phone
and start a new device search.
The mobile phone is in power-save mode
or has only a limited remaining battery life.
Charge mobile phone.
Depending on the mobile phone, it is pos‐
sible that only one mobile phone can be
connected to the vehicle.
Unpair the connected mobile phone from
the vehicle and pair and connect only one
mobile phone.
Why does the mobile phone no longer react?
The applications on the mobile phone do
not function anymore.
Switch the mobile phone off and on again.
Too high or too low ambient temperature
for mobile phone operation.
Do not subject the mobile phone to ex‐
treme ambient temperatures.
Why can phone functions not be used via
iDrive?
The mobile phone may not be properly
configured, for instance as Bluetooth audio
device.
Connect the mobile phone with the tele‐
phone or additional phone function.
Why are no or not all phone book entries dis‐
played or why are they incomplete?
Transmission of the phone book entries is
not yet complete.
It is possible that only the phone book en‐
tries of the mobile phone or the SIM card
are transmitted.
Seite 46
At a glance General settings
46
Online Edition for Part no. 01402981865 - VI/17
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