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Roadside Assistance
Concept
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
General information
In the event of a breakdown, data on the vehi‐
cle's condition are sent directly to Roadside
Assistance.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 137.
Requirements
▷ Active ConnectedDrive contract, equip‐
ment version with Intelligent emergency
call or BMW ConnectedDrive services.
▷ Cellular network reception.
▷ Ignition or standby state is switched on.
Starting Roadside Assistance
If the vehicle is equipped with Teleservices,
support is offered through Teleservice Diagno‐
sis.
Using iDrive:
1.
"ConnectedDrive"
2. "BMW Assist"
3. "BMW Roadside Assistance"
A voice connection is established.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that is im‐
portant for vehicle diagnosis. This data is
transmitted automatically.
A voice connection is established to Roadside
Assistance.
Starting Teleservice Help
Teleservice Help enables an in-depth diagno‐
sis of the vehicle by Roadside Assistance via
wireless transmission.
You can launch Teleservice Help by requesting
it through Roadside Assistance.
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. "Teleservice Help"
The driving ability of the vehicle can be re‐
stored for specific functions.
If this is not possible, further measures will be
initiated, for instance Roadside Assistance will
be informed.
BMW Accident Assistance
Concept
BMW Group Accident Assistance can be con‐
tacted if assistance is needed in the event of
an accident.
General information
If the vehicle sensors detect a minor to moder‐
ately severe accident, which did not trigger any
airbags, a Check Control message appears on
the instrument cluster. In addition, a text mes‐
sage appears on the Control Display.
When BMW Accident Assistance is activated,
data on the vehicle's condition is sent to BMW.
Requirements
▷ Active ConnectedDrive contract, equip‐
ment version with Intelligent emergency
call or BMW ConnectedDrive services.
▷ Cellular network reception.
▷ Ignition or standby state is switched on.
Seite 328
Mobility Breakdown assistance
328
Online Edition for Part no. 01402981865 - VI/17
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