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78
SMARTSHARE
Problem Solution
Thereisadifference
betweentheappsize
shownonthescreen
andtheactualappsize
installedonLaserTV.
• The app size shown in the screen includes the additional
space needed for installing apps so it may be different
from actually installed app size.
Iforgotmypassword
ontheLaserTV.What
shouldIdo?
• If you only provide the ID and password when signing
up on your Laser TV, you cannot recover your password
when it is lost. Create a new ID and sign up with the ID.
• If you provide other information than the ID and password
when signing up on your Laser TV or the LG website
(www.lgappstv.com), you can recover your password on
the website.
DoIneedtostore
paymentinformation
inwebsitetopurchase
paidapps?
• The following payment methods are available to
purchase paid apps on your Laser TV: credit card,
credits, and carrier billing.
• To purchase paid apps using your credit card or credits,
you should have a credit card registered with the LG
website (www.lgappstv.com) or have enough credits.
Paid apps can also be purchased through carrier billing if
your credit card details are not registered with the website
or you do have enough credits. If you purchase paid
apps on the website, the following payment methods are
available: credit card or credits.
CanIcancelanappthat
Ihavepurchased?
• As a member you cannot demand refund just because
you changed your mind after purchase.
• If there is a defect in the product or a problem of using
the product, which does not caused by your fault, you
can ask for a refund. However, the valid reason for refund
must be provided.
ShouldIuseonlyan
emailaddressformy
ID?
• For new sign-up members, the ID format has changed
from a combination of alphanumerics to your email
address.
• You can only use an email address for your ID when
signing up.
DoIneedtochangemy
IDformattotheemail
address?
• For new sign-up members, the ID format has changed
from a combination of numbers and alphabets to the
email address.
• If you are already a member, you can still use your
existing ID or change it to the email address.
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