LG Electronics HECTO2 User Manual

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128

INFORMATION

ProblemsreplayingmoviesinMyMedia

Problem Solution

Icannotviewtheleson

theMovieList.

• Check whether the file on the USB storage device can

be read on a computer.

• Check whether the file extension is supported.

Thisleisinvalid.

messageappearsor

theimagedisplayisnot

normaleventhoughthe

soundisOK.

• Make sure that the file replays normally on the

computer’s video player. (Check for damaged files.)

• Check whether the resolution is supported by the

computer.

• Verify that the video/audio codec is supported.

• Verify that the frame rate is supported.

Audionotsupported.

messageappearsorthe

soundisnotnormaleven

thoughtheimagedisplay

isOK.

• Make sure that the file replays normally on the

computer’s video player. (Check for damaged files.)

• Check if the audio codec is supported by the

computer.

• Verify that the bit rate is supported.

• Verify that the sample rate is supported.

Subtitlesarenot

displayed.

• Make sure that the file replays normally on the

computer’s video player. (Check for damaged files.)

• Check if the video file has the same name as the

subtitle file.

• Make sure that the video and subtitle files are in the

same folder.

• Verify that the subtitle file format is supported.

• Verify that the subtitle language is supported.

(Subtitle files can be opened in Notepad to check the

language.)

• Image shown may differ from your Laser TV.

• For information on requesting service, refer to the following menu.

SMART → Settings → SUPPORT → Product/ServiceInfo.

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LG Electronics HECTO2

User Manual - Page 128