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126
INFORMATION
Problem Solution
Digitalbroadcastingisnot
availableeventhoughthe
cableisconnected.
• Check with the cable operator providing your
subscription and/or signal. (Depending on your
subscription, digital broadcasting may not be
supported.)
Thedisplayisinactiveor
unclearwhenconnected
toanHDMI
®
source.
• Check the HDMI
®
cable specifications. If your HDMI
®
cable is not genuine, images may fade in and out or
not be displayed properly.
• Ensure that all cables are securely connected. When
connections are not secure, images may not be
properly displayed.
DoesnotworkwithaUSB
storagedevice.
• Verify that the USB device and cable is version 2.0 or
higher.
Sound
SMART → Settings → SUPPORT → SoundTest
First run a Sound Test to verify that the sound signal output is normal.
If there is no problem with the test sound, check connected external devices and the
broadcast signal.
Problem Solution
Screendisplayisonbut
thereisnosound.
• Check other TV programs.
• Check if the audio output settings for the Laser TV are
configured correctly.
Forananalogue
broadcast,stereoisnot
clearorsoundcomes
fromonespeakeronly.
• In a poor reception area (areas with weak or unstable
signals) or if multi audio is not stable, select Mono on
MultiAudio.
• Adjust the balance using the navigation button.
TVsoundisnotin
syncwiththeimageor
thesoundbreaksup
occasionally.
• If the issue affects a specific TV program only, it may
be caused by problems with the broadcast signal for
the individual station. Check with the TV station or
your cable operator.
Thevolumechangeswhen
Ichangeprogram.
• Volume can vary from program to program.
• Set AutoVolume to On.
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