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MULTIMEDIA 389
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App has been
designed to work on most devices with the
Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
Connected Services Account FAQs
1.
How do I register for my SiriusXM
Guardian™ account?
Push the ASSIST
button on your rearview mirror. Press the
Activate button on the touchscreen. Select
“Call Care” to speak with a SiriusXM
Guardian™ Customer Care agent or select
“Enter Email” to activate on the web. If you
choose to enter your email address, you
will then confirm your email address. You
will receive an email with an activation link
that will be good for 72 hours. Once you
click the activation link, you will be
prompted to fill out your information and
accept Terms and Conditions. Then, you
will be directed to the SiriusXM Guardian™
home page to complete your profile and
demo the remote services.
2. Why do I need an email address? Without
an email address, customers cannot
register for SiriusXM Guardian™. Customers
need to register so they can subscribe to
receive additional services and create a
SiriusXM Guardian™ Security PIN for
remote command requests.
3. How do I create a SiriusXM Guardian™
security PIN? Set up your SiriusXM
Guardian™ Security PIN during the
registration process. The SiriusXM
Guardian™ Security PIN will be required to
authenticate you when accessing your
account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM Guardian™
Security PIN, you can reset the PIN by
selecting Edit Profile on your Owner’s Site.
You can also call SiriusXM Guardian™ Cus-
tomer Care:
US call: 1-844-796-4827
Canada call: 1-877-324-9091
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can
be updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your
Owner’s Site, and select Edit Profile >
SiriusXM Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated
online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit
your personal information. Make your edits
and click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for
certain Apps and services. For more
information, please contact SiriusXM
Guardian™:
US call: 1-844-796-4827
Canada call: 1-877-324-9091
9
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