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380 MULTIMEDIA
and must be registered with SiriusXM
Guardian™ with an active subscription that
includes this feature. In addition, the vehicle
must be within the United States.
How It Works
1. If your vehicle is stolen, contact local law
enforcement as soon as possible. They will
work with you to file a stolen vehicle report.
2. Next, inform SiriusXM Guardian™ Customer
Care that your vehicle has been stolen.
SiriusXM Guardian™ Customer Care can be
reached by:
US residents calling: 1-844-796-4827
Canadian residents calling:
1-877-324-9091
The SiriusXM Guardian™ Customer Care
Agent will ask for the stolen vehicle report
number (as issued by your local law enforce-
ment). If you have downloaded the Ucon-
nect App, you can push the “Settings”
button on your device, select “ASSIST Call
Centers,” and then select “SiriusXM Guard-
ian™ Customer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will
authenticate that you are the owner of the
vehicle and contact the law enforcement
with whom you filed the stolen vehicle
report.
4. SiriusXM Guardian™ Customer Care will
work with your local law enforcement to
locate the vehicle. You will be contacted by
law enforcement if your vehicle is
recovered. While the investigation is
ongoing, you should also contact your
insurance company to inform it of the
situation.
Requirements
Vehicle must be properly equipped with the
Uconnect System.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
NOTE:
Certain SiriusXM Guardian™ services are
dependent on a properly installed and opera-
tional Uconnect system, cellular network avail-
ability that is compatible with the device in your
vehicle, and GPS network availability. Not all
features of SiriusXM Guardian™ are available
everywhere at all times, particularly in remote or
enclosed areas.
Remote Door Lock/Unlock
Lock Or Unlock Your Vehicle From Virtually
Anywhere Using Your Computer, Mobile Device,
Or SiriusXM Guardian™ Customer Care App.
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle, without the keys and from virtually any
distance. You can send a request to your vehicle
in one of three ways:
Using the Uconnect App from a compatible
device
From the your Owner’s Site
Contacting SiriusXM Guardian™ Customer
Care
20_MP_OM_EN_USC_t.book Page 380
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