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9494
Additional information
Troubleshooting
! If you think that there is something wrong with this unit, check
the following items and access the Pioneer DJ support page and
check [FAQ] of DDJ-800.
pioneerdj.com/support/
Also, refer to [Support] > [FAQ] at the rekordbox product site.
Some problems occur due to the connected components. If
the problem cannot be resolved after checking the connected
components, contact the service center or your dealer for repairs.
! The player may not operate properly due to static electricity or
other external influences. In such cases, normal operation may
become possible if you turn the power off and then back on.
Problem Check Remedy
The unit
does not
turn on.
Is the [u] switch of
the power on the rear
panel of the unit on?
Turn on the [u] switch.
Is the included AC
adapter properly
connected?
Connect the included AC
adapter correctly.
The unit
is not
recognized.
Is the included
USB cable properly
connected?
Connect the included USB
cable properly.
Are you using a USB
hub?
A USB hub cannot be used.
Connect the PC/Mac and this
unit directly using the included
USB cable.
Is the driver software
properly set?
Set the driver software properly.
(p. 105 )
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