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b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Copy/Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list.
5. Click the Apply button to save the changes.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
From the EWS, a network administrator can disable the Cartridge Policy feature. This removes the restriction that
only genuine HP cartridges can be used.
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Copy/Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select O from the Cartridge Policy drop-down list.
5. Click the Apply button to save the changes.
Troubleshoot Cartridge Policy control panel error messages
Review the recommended actions for Cartridge Policy error messages.
Error message Description Recommended action
10.0X.30 Unauthorized <Color> Cartridge The administrator has congured this
printer to use only genuine HP supplies that
are still under warranty. The cartridge must
be replaced to continue printing.
Replace the cartridge with a genuine HP
toner cartridge.
If you believe you purchased a genuine HP
supply, visit www.hp.com/go/anticounterfeit
to determine if the toner cartridge is a
genuine HP cartridge, and learn what to do if
it is not a genuine HP cartridge.
ENWW Congure the HP toner-cartridge-protection supply settings 35
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