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6 Insert the imaging unit.
7 Close the front door.
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
a Check if the printer is on.
b Access the printer Embedded Web Server (EWS).
Can you open the EWS?
The problem is
solved.
Go to step 2.
Step 2
a Make sure that the printer IP address is correct.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
b Access the EWS.
Can you open the EWS?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that you installed a supported browser:
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
b Access the EWS.
Can you open the EWS?
The problem is
solved.
Go to step 4.
Troubleshoot a problem 233
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