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Error codes Error message Solution
200.02, 200.05a, 200.05b, 200.05c,
200.05f, 200.05e, 200.12, 200.13,
200.15, 200.22, 200.23, 200.25,
200.91, 202.03, 202.13, 202.23,
202.93, 232.x5, 600.01, 600.02,
600.04, 600.05, 600.07, 600.07A,
600.07B, 600.07C, 600.08A,
600.08B, 600.08C, 600.08D,
600.09, 600.10, 600.11, 600.95,
611.02, 611.32, 611.33, 611.34, 611.35,
611.36, 611.37, 611.38, 621.01
Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in the standard tray”
on page 223.
200.04, 200.14, 200.24, 202.05,
202.15, 202.25, 202.91
Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in the rear door” on
page 230.
200.06, 200.06e Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in the multipurpose
feeder” on page 219.
232.x3 Paper jam, [jam header].
[xxx.yy]
See
“Paper jam in the duplex unit” on
page 227.
242.26, 242.80, 242.81, 242.82,
242.83, 242.84, 242.85, 242.86,
600.06, 602.29, 662.23, 662.8x
Paper loading error, [jam
header]. [xxx.yy]
See
“Paper jam in the optional tray”
on page 227.
280.11, 280.13, 280.15, 680.20 Scanner jam. [xxx.yy] See
“Paper jam in the automatic
document feeder” on page 218.
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshoot a problem 187
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