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WARRANTY SERVICE
WARRANTY SERVICE
Your satisfaction and goodwill are important to your dealer and to us. All Honda warranty details are
explained in the Distributor’s Limited Warranty. Normally, any problems concerning the product will be
handled by your dealer’s service department. If you have a warranty problem that has not been handled
to your satisfaction, we suggest you take the following action:
Discuss your problem with a member of dealership management. Often complaints can
be
quickly
resolved at that level. If the problem has already been reviewed with the Service Manager, contact the
Owner
of
the dealership
or
the General Manager.
If
your problem still has not been resolved to your satisfaction, contact the Power Equipment Customer
Service Department of American Honda Motor
Co.,
Inc:
American Honda Motor
Co.,
Inc.
Power Equipment Division
P.O.
Box
100021
Duiuth, Georgia 30136
-
9421
Telephone: (404) 497
-
6400
We will need the following in order to assist you:
-
Your name, address, and telephone number
-
Product model and serial number
-
Date of purchase
-
Dealer name and address
-
Nature of the problem
After reviewing all the facts involved, you will be advised of what action can be taken. Please bear in
mind that your problem will likely be resolved at the dealership, using the dealer’s facilities, equipment,
and personnel,
so
it is very important that your initial contact be with the dealer.
Your purchase of a Honda product is greatly appreciated by both your dealer and American Honda
Motor Company. We want
to
assist you in every way possible to assure your satisfaction with your
purchase.
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