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9
Power Cleaning Using the Product Control Panel................................................................... 255
Power Cleaning Using a Computer Utility ............................................................................... 257
Aligning the Print Head Using the Product Control Panel................................................................. 259
Cleaning the Paper Guide ................................................................................................................ 261
Cleaning and Transporting Your Product ............................................................................................. 264
Cleaning Your Product ..................................................................................................................... 264
Cleaning the Paper Rollers .............................................................................................................. 265
Cleaning the Translucent Film.......................................................................................................... 267
Transporting Your Product ............................................................................................................... 270
Solving Problems .................................................................................................................................... 275
Checking for Software Updates........................................................................................................ 275
Product Status Messages ................................................................................................................ 276
Viewing the Help Screen .................................................................................................................. 282
Running a Product Check ................................................................................................................ 282
Resetting Control Panel Defaults ..................................................................................................... 284
Solving Setup Problems ................................................................................................................... 285
Product Does Not Turn On or Off................................................................................................. 285
Noise After Ink Installation ........................................................................................................... 285
Software Installation Problems .................................................................................................... 286
Solving Network Problems ............................................................................................................... 286
Product Cannot Connect to a Wireless Router or Access Point .................................................. 287
Network Software Cannot Find Product on a Network................................................................. 288
Product Does Not Appear in Mac Printer Window ....................................................................... 289
Cannot Print Over a Network....................................................................................................... 290
Cannot Scan Over a Network ...................................................................................................... 291
Solving Copying Problems ............................................................................................................... 292
Product Makes Noise, But Nothing Copies.................................................................................. 292
Product Makes Noise When It Sits for a While............................................................................. 293
Solving Paper Problems................................................................................................................... 293
Paper Feeding Problems............................................................................................................. 293
Paper Jam Problems Inside the Product ..................................................................................... 294
Paper Jam Problems in the Paper Cassette................................................................................ 296
Paper Jam Problems in the Rear Cover ...................................................................................... 298
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