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Cannot Save Files on a USB Device
If you cannot save files on a USB device connected to your product, try these solutions:
• Make sure the device is not write-protected.
• Make sure the device has enough available space.
• Make sure memory devices are enabled on your product.
• Make sure the device is compatible with the product.
Parent topic: Solving USB Device Problems
Cannot Transfer Files To or From a USB Device
If you have problems transferring files to or from a USB device connected to your product, try these
solutions:
• Make sure your device is compatible with the product.
• Make sure the device is not write-protected.
• Make sure there is enough free space on the device.
• Make sure your product is securely connected to your computer.
• Make sure that the file sharing setting for your product is enabled.
Parent topic: Solving USB Device Problems
Solving CD/DVD Problems
Check these sections if you have problems printing on a CD/DVD with your product.
Problems Printing on CDs/DVDs
Parent topic: Solving Problems
Problems Printing on CDs/DVDs
If you encounter CD/DVD printing problems, try these solutions:
Ink Smears on CD/DVD
• Make sure you are printing on ink jet-printable CDs or DVDs and that the surface of the disc is dry.
• Handle printed discs carefully and let them dry for 24 hours before inserting them in a drive.
• Adjust the print quality using the Epson Print CD software. See the Epson Print CD help utility for
details.
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