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6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Related tasks
Cancelling Printing Using a Product Button
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
• Clean the roller inside the printer to remove any dust on the paper path.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Rear Cover
Paper Loading Capacity
Paper Specifications
Paper or Media Type Settings - Control Panel
Paper or Media Type Settings - Printer Software
Related tasks
Selecting the Paper Settings for Each Source - Control Panel
Cancelling Printing Using a Product Button
Cleaning the Paper Guide
Related topics
Loading Paper
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