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Where to Get Help
Related tasks
Loading Paper in Cassette 2 (Lower Cassette)
Power Cleaning Using a Computer Utility
You can run a Power Cleaning using a utility on your Windows or Mac computer.
Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before
printing a nozzle check pattern and running another Print Head Cleaning or Power Cleaning.
1. Make sure there are no errors on the LCD screen and the CD/DVD tray is not inserted for printing.
2. Load a few sheets of plain paper in Cassette 2.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
4. Select Print Head Cleaning.
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