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REFERENCE
Troubleshooting
Before contacting a Samsung authorized service center, perform the following simple checks
If you are unable to solve the problem after reading the above instructions, note:
- The model and serial number on the rear of your DVD-VCR
- The warranty information
- A clear description of the problem
Then contact your nearest SAMSUNG service center
identifying DVD Problems
Problem Action Page
. Check the batteries in the remote controt.
No operations can They may need replacing.
be performed with . Operate the remote control at a distance of no more than 20 feet. P3
the remote control . Remove batteries and hold down one or more buttons for several
minutes to drain the microprocessor inside the remote control to
reset it Reinstall batteries and try to operate the remote control
again
. Ensure that the disc is installed with the label side facing up P7
Disc does not play . Check the region number of the DVD
. 51 channel sound is reproduced only when the following
conditions are met:
5.1 channel sound 1) The DVD-VOR is connected with the proper Amplifier
is not being 2) The disc is recorded with 5.1 channel sound. P18
reproduced . Check whether the disc being played has the "5.1 ch" mark on
the outside
. Check if your audio system is connected and working properly
. In a DVD Setup Menu, is the Audio Output set to Bitstream?
. The features or action cannot be completed at this time because:
The @ icon 1. The DVDs software restricts it.
appears on 2. The DVDs softwaredoesn't support the feature (e.g.,angles)
screen 3. The feature is not available at the moment.
4. Youve requested a title or chapter number or search time that is
out of range.
DiscMenudoesnt . Check if the disc has a Menu
appear
Play modediners . Some of the functions selected in the Setup Menu may not work
from the Setup properly if the disc is not encoded with the corresponding
Menuselection, function.
The screen ratio . The Screen Ratio is fixed on your DVDs.
cannot be changed. P39-40
. Make sure you have selected the correct Digital Output in the
No audio Audio Options Menu. P55_56
ENG-80
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