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Troubleshooting
FAQ
In this section you will find the answers to the most frequently asked questions.
There is no picture, or the picture is black and white.
Check input cable connections.
Unplug the console power cord from AC outlet and re-plug after 60 seconds.
Check if the Colour Saturation is set to 50 or higher at > Settings > Picture > Picture Mode Settings
> Colour Saturation.
No sound or the sound is too low.
There is no sound or the sound is too low at maximum volume.
Check if Mute mode is set to on.
Check the volume settings.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your console.
Make sure that the audio cable is connected to the correct audio output connector on the external device.
Check whether Device Speaker is selected at > Settings > Sound > Speakers > Audio Output.
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