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• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the rear paper feeder printable side up.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Loading Capacity
Paper Specifications
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Related tasks
Loading Paper in the Rear Paper Feeder
Cleaning the Paper Guide
Paper Jam Problems Inside the Product
If you see a message that paper has jammed inside the product, follow the steps here.
1. Cancel the print job, if necessary.
2. Remove any jammed paper from the rear paper feed.
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