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167 Using Voice Assistants on the TV
168
Using Other Functions
171
HbbTV
172
Using a TV Viewing Card (“CI or CI+ Card”)
175 Teletext Feature
Precautions and Notes
179 Before Using the Recording and Timeshift Functions
181
Supported broadcasting audio options
182
Read Before Using Apps
183
Read Before Using the Internet Function
185
Read Before Playing Photo, Video or Music Files
202 Read After Installing the TV
203 Supported Resolutions for UHD Input Signals
204 Resolutions for Input Signals supported by 8K models
(QN7**C series or higher)
205
Supported Resolutions for FreeSync (VRR)
206
Read Before Connecting a Computer (Supported
Resolutions)
209 Supported Resolutions for Video Signals
211 Read Before Using Bluetooth Devices
212 Licences & Other Information
Troubleshooting
Picture Issues
214
The screen is or has become dark
215 The picture is not bright, or the picture colours do not look
clear
216 The picture colours are black and white or do not look the
way they should look
216 The TV automatically turns off by itself
217 TV (The Frame TV) cannot be turned off.
217 Unable to power on
217 The TV remains on or does not turn on automatically.
218
Unable to a Channel
218 The TV image does not look as good as it did in the store.
218 Displayed video looks blurry
219 The picture is distorted.
219 There is a dotted line on the edge of the screen.
219
The picture won’t display in full screen.
219
The Subtitle function in the TV menu is deactivated.
220
Subtitles appear on the TV screen.
220
The HDR of the connected external device turns off.
Sound and Noise Issues
221 How can I connect an audio device to the TV?
221 There is no sound or the sound is too low at maximum
volume.
221
The picture is good but there is no sound.
222
HDMI (eARC/ARC) is connected, and there is no sound.
222
The speakers are making an odd sound.
222
The sound is interrupted.
223
Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.
223 The TV audio is not being played through the Soundbar or
A/V receiver.
223 The sound is not heard clearly.
224 The volume of the external device cannot be adjusted.
224 I want to turn the TV and audio device off and on at the
same time.
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