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The volume of the external device cannot be adjusted.
Check the cable connection between the TV and the external device.
When connecting an external speaker such as home theatre via HDMI, make sure it is connected to the HDMI (eARC/
ARC) port on the TV. Make sure that the Menu Settings All Settings Connection External Device
Manager Anynet+ (HDMI-CEC) is active on your TV. Try Now
If a device is connected via Optical, volume control may not be possible, depending on the device.
I want to turn the TV and audio device off and on at the same time.
When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not
be supported depending on the Samsung Soundbar model.
When you connect an audio device that supports HDMI eARC to the HDMI (eARC) port on the TV, the power turns off
and on together.
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