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Apps
When apps aren't working, these steps may help resolve the problem.
I cannot nd the app I want.
To use smart functions, you should connect to a network, agree to the terms and conditions, and log in with your
Samsung account. If these settings were not during the initial setting process, you can Smart
Hub settings by running APPS from the Home Screen.
•
left directional button Media APPS
If Smart Hub settings are complete but the app you want cannot be found on the Home Screen, you can the app
from
Search or APPS. To add frequently used apps to the Home Screen, run the Add to Home feature from APPS.
• left directional button Media APPS Settings List of installed apps Add to Home
I launched an app, but it's in a different language. How can I change the
language?
Languages supported by an app may be different from the TV Language set in the menu.
The ability to change the language depends on the app's provider. Change the language from the settings menu in
the app.
The app does not work properly. Its image quality is poor.
Check the network connection. When the network speed is slow, the app may not work or its image quality may be
poor.
Uninstall and reinstall the app. For more information about app uninstallation, refer to "
Managing installed apps".
The services of your application are not provided by the TV but by the application service provider.
Refer to the Help section on the application service provider's website.
The Smart Hub Home Screen keeps appearing whenever you turn on the TV.
Turn off the Start with Smart Hub Home function in Start Screen Options.
• Menu Settings All Settings General & Privacy Start Screen Options Start with Smart Hub
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