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TV (The Frame TV) cannot be turned off.
If your TV is The Frame model, you can turn off the TV by pressing and holding the Power button. To switch from Art
mode to TV mode or vice versa, short-press the Power button when the TV is on.
Unable to power on
If you are having problems powering on your TV, there are a number of things to check before calling the service
department.
that the TV's power cord is connected correctly at both ends and that the remote control is operating
normally.
Make sure that the antenna cable or cable TV cable is connected.
If you have a cable box or satellite box, that it is plugged in and turned on.
In case of a model that supports One Connect Box, check the One Invisible Connection or One Connect Cable
between the TV and One Connect Box.
The TV remains on or does not turn on automatically.
If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the
motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or
your skin colour is similar to the surrounding shading, the motion sensor may not work properly.
Motion Sensor may not be supported depending on the model or geographical area.
The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes and other
occurrences). You can adjust the response level by adjusting the sensitivity of the motion detector.
•
left directional button Art Art Mode Options Motion Detector
Art Mode Options can be found at the bottom of the Art home. To the option settings, scroll down to the far
bottom.
Motion Detector may not be supported depending on the model or geographical area.
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