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6059
Steam Wand Tip too deep.
Milk is not fresh.
Milk temperature is too
warm.
Ensure you start frothing
with milk that is around
4°C(39.2°F).Ensure steam
has warmed up before
frothing milk . Steam is
ready when steam button
light is fully ON.
Ensure the milk being
used is fresh.
Type of Milk Jug being used.
For best frothing results use
a chilled Stainless Steel Milk
Jug.
Milk has been boiled.
The milk is making bubbles
rather than microfoam.
Start again with fresh,
chilled milk.
Heat till the Milk Jug can
only be held for approxim-
ately 3 second,
60-65°C(140°F-149°F).
Ensure the Steam Wand Tip
is positioned correctly when
frothing.
Tap the Jug on the benchtop
when finished to release
trapped air bubbles.
See Tip for Milk Frothing,
pages 31-38.
Lower Milk Jug. Ensure the
Steam Wand Tip is
positioned correctly when
frothing. See Tip for Milk
Frothing, pages 31-38.
What To Do
Keep the Steam Wand Tip
just under the surface of the
milk. This will help introduce
air into the milk to create
microfoam.
Milk is not taking in
enough air.
Not enough foam
when frothing.
Steam Wand making a
Screeching noise.
The machine is not ready
for milk frothing.
The temperature of the
milk is inappropriate.
Steam Wand is blocked.
Milk may not be heated
enough.
Clean the Steam Wand
immediately after use every
time with a wet sponge.
Ensure that milk is heated
properly during frothing,
but be sure not to heat too
much and boil the milk.
See Tip for Milk frothing,
pages 31-38.
Check whether the
machine is ready for
milk frothing.
See Tips for Milk
frothing, page 31-38.
Suitable milk temperature
for frothing is from 29-31 to
7.2°C(45℉).
Use skim milk.
Use whole milk or semi-
skimmed milk.
The Steam Wand is too far
away from the milk or into
the milk too much.
Insert the Steam Wand into
the milk approximately
2mm.
What To Do
See Care & Cleaning, page 42-49Steam Wand Tip is blocked.
Fill reservoir with water. Run
hot water through the Steam
Wand to ensure water flows.
No water in the Water
Reservoir.
A Descaling Cycle is required.
See Descaling Cycle, pages 50-52
Espresso Machine has
scale build up.
Milky coffee is too cold.
No steam from the
Steam Wand.
Cannot frothing milk.
ProblemPossible Cause
ProblemPossible Cause
15.2 Troubleshooting Guide - Steam Wand
15. Troubleshooting Guide15. Troubleshooting Guide
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