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Broiling
results
not
what
expected
Ventilation
system
not
capturing
smoke
efficiently
m_
Is
there
excessive
smoking?
Food
may
be
too
close
to
the
broil
element
or
may
have
excessive
fat.
Move
rack
to
a
lower
position.
m_
Is
the
oven door
closed?
Close
oven
door
to
the
broil
stop
position.
gm
Was
the
broil
element
preheated?
Allow
broil
element
to
preheat
for
5
minutes.
m_
Is
there
proper
cross
ventilation
in
the
room
or
makeup
air?
See
the
Installation
Instructions.
g_
Is
the
outside
wall
cup
shut
or
blocked?
Was
the
range
and
air
filter
installed
properly?
See
the
Installation
Instructions.
ASSISTANCE
OR
SERVICE
Before
calling
for
assistance
or
service,
please
check
“Troubleshooting.”
It
may
save
you
the
cost
of
a
service
call.
If
you
still
need
help,
follow
the
instructions
below.
When
calling,
please
know
the
purchase
date
and
the
complete
model
and
serial
number
of
your
appliance.
This
information
will
help
us
to
better
respond
to
your
request.
If
you
need
replacement
parts
If
you
need
to
order
replacement
parts,
we
recommend
that
you
use
only
factory
specified
parts.
These
factory
specified
parts
will
fit
right
and
work
right
because
they
are
made
with
the
same
precision
used
to
build
every
new
JENN-AIR®
appliance.
To
locate
factory
specified
parts
in
your
area,
call
us
or
your
nearest
JENN-AIR
designated
service
center.
Inthe
U.S.A.
If
the
problem
is
not
due
to
one
of
the
items
listed
in
the
“Troubleshooting”
section...
Call
the
dealer
from
whom
your
appliance
was
purchased,
or
call
Jenn-Air
at
1-800-JENNAIR
(1-800-536-6247)
to
locate
an
authorized
service
company.
When
calling,
please
know
the
purchase
date
and
the
complete
model
and
serial
number
of
your
appliance.
Be
sure
to
retain
proof
of
purchase
to
verify
warranty
status.
28
lf
the
dealer
or
service
company
cannot
resolve
your
problem,
write
to:
Jenn-Air
Brand
Home
Appliances
Customer
eXperience
Center
553
Benson
Road
Benton
Harbor,
MI
49022-2692
Web
address:
www.jennair.com
Or
call:
1-800-JENNAIR
(1-800-536-6247)
U.S.
customers
using
TTY
for
deaf,
hearing
impaired
or
speech
impaired,
call:
1-800-688-2080.
NOTE:
When
writing
or
calling
about
a
service
problem,
please
include
the
following
information:
1.
Your
name,
address
and
daytime
telephone
number.
Appliance
model
number
and
serial
number.
Name
and
address
of
your
dealer
or
servicer.
A
clear
description
of
the
problem
you
are
having.
Proof
of
purchase
(sales
receipt).
User’s
guides,
service
manuals
and
parts
information
are
available
from
Jenn-Air
Brand
Home
Appliances,
Customer
experience
Center.
oP
wh
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