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- 65 -
Before Requesting Service
PROBLEM POSSIBLE CAUSE REMEDY
Oven will not turn on.
The oven is not plugged in
securely.
Remove plug from outlet, wait 10
seconds and re-insert.
Circuit Breaker or fuse is tripped
or blown.
Contact the specified service center.
There is a problem with the
outlet.
Plug another appliance into the outlet
to check if the outlet is working.
Oven will not start
cooking.
The door is not closed
completely.
Close the oven door securely.
Start/Set key was not touched
after programming.
Touch Start/Set key.
Another program has already
been entered into the oven.
Touch Stop/Cancel key to cancel the
previous program and program again.
The program has not been
entered correctly.
Program again according to the
Operating Instructions.
Stop/Cancel key has been
touched accidentally.
Program oven again.
"HOT" appears in the
display window.
The cavity is overheated. Operate again after it cools down.
“COOL” appears in the
display window.
The fan is operating to cool the
electric components.
The word “COOL” will disappear after
the fan stops.
The "
" appears in the
display Window.
The Child Lock was activated by
tapping Start/Set key 3 times.
Deactivate Lock by tapping
Stop/Cancel key 3 times.
"H97", "H98" or "H00"
appears in the display
window.
This display indicates a problem
with the microwave generation
system.
Contact the authorised service center.
"DEMO MODE PRESS
ANY KEY" or "D" appears
in the display window.
The oven is under demonstration
mode.
Tap Micro Power key once, Start/
Set key 4 times, Stop/Cancel key 4
times.
The control panel keys do
not respond when tapped.
The oven may be in stand-by
mode.
Ensure the oven is plugged in. Open
and close the door to activate.
"U14" appears in the
display window.
The water tank is empty.
Re-fill the water tank, position back
in the oven and touch Start/Set to
resume cooking.
If it seems there is a problem with the oven, contact an authorized Service Center.
F0003CH50QP.indd 65F0003CH50QP.indd 65 2020/7/16 15:14:462020/7/16 15:14:46
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