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3. Information on AAA and how arbitration is initiated can be found at www.adr.org or by calling 800-778-7879. For
Claims between You and Roku of $75,000 or less, you will be responsible for the initial arbitration filing fee, up to the
amount of the initial filing fee if you were to initiate a lawsuit against Roku based on such Claims in court. If the
arbitrator finds such Claims to be non-frivolous, Roku will pay any difference in such filing fees plus the arbitrator
fees. For Claims between You and Roku in excess of $75,000, if you are able to demonstrate that the costs of
arbitration will be prohibitive as compared to the costs of litigation, Roku will pay as much of your actual filing fees
and the arbitrator fees for the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-
prohibitive as compared to the cost of litigation.
4. This agreement to arbitrate does not apply to any Claim (a) in which a party is attempting to protect its intellectual
property rights (such as its patent, copyright, trademark, trade secret, or moral rights, but not including its privacy or
publicity rights), or (b) that may be brought in small-claims court.
5. If the agreement to arbitrate in this provision is found to be invalid, unenforceable or inapplicable to a given Claim
between You and Roku, then any and all proceedings to resolve such Claim must be brought exclusively in a federal
court of competent jurisdiction in the Northern District of California or in a state court in Santa Clara County,
California. You hereby irrevocably consent to the exclusive jurisdiction and venue of such courts.
6. 30-Day Right to Opt Out: You have the right to opt out of this agreement to arbitrate by sending a written notice of
your decision to opt out to the following address: Legal Department, Roku, Inc., 150 Winchester Circle, Los Gatos,
CA 95032, USA; provided that, such notice must be postmarked on or before the 30th day after the first to occur of
the following events if you do not already have a Roku Account: (a) the date of purchase of Your Television, or (b)
the date you create your Roku Account. If you have an existing Roku Account, all devices you choose to link to your
Roku Account, and all services provided by Roku which are accessed using these devices, will be subject to this
agreement to arbitrate. Your notice should include your full name, your current postal address, telephone number
and email address, the product name and serial number for Your Television, and a copy of the original proof of
purchase for your Television. If you timely send a notice in compliance with this paragraph 6, the agreement to
arbitrate will not apply to either you or Roku. If you do not timely send this notice, then you agree to be bound by this
agreement to arbitrate.
7. Notwithstanding any provision in this Agreement to the contrary, you agree that, if Roku seeks to delete or materially
modify the agreement to arbitrate described herein, any such deletion or modification will not apply to any individual
Claim of which you have notified Roku prior to such modification.
Miscellaneous
Roku may transfer its rights and obligations under this EULA to another organization. You may only transfer your rights or your
obligations under this EULA to another person if Roku agrees in writing. This EULA is between you and Roku. No other person shall
have any rights to enforce these terms. Each of the paragraphs of this EULA operates separately. If any court or relevant authority
decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. If Roku fails to insist that you
perform any of your obligations under this EULA, or if Roku does not enforce its rights against you, or if Roku delays in doing so,
that will not mean that Roku has waived its rights against you, or that you do not have to comply with those obligations. If Roku does
waive a default by you, Roku will only do so in writing, but that will not mean that Roku will automatically waive any later default by
you.
Contact Information
If you wish to contact Roku, please send your correspondence by mail to Roku, Inc., 150 Winchester Circle, Los Gatos, CA 95032
USA, or by email to customer[email protected]m.
Last Updated: April 21, 2016
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