Arris SVG2482AC User Manual

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Chapter 4: Installing the Gateway

PN 365-095-31279 x.2 SURFboard SVG2482AC Wireless Voice Gateway User Guide

Note: If you are a current voice subscriber with Comcast and also purchased the

SVG2482AC, please call Comcast Customer Support at 1-855-OK-BEGIN

(1-855-652-3446) to activate your SVG2482AC.

Note: If you are a new voice subscriber with Comcast, continue with the following

steps to set up your new XFINITY telephony service account and activate your

SVG2482AC.

3. Open a web browser and then type www.xfinity.com/activate to open the XFINITY

Activation page.

4. Follow the online instructions to enter your XFINITY account number and phone number.

5. Enter the following to set up your online XFINITY login account and Wi-Fi network login

information:

 XFINITY Account Login Name

 XFINITY Account Password

 Wi-Fi Network Name

 Wi-Fi Network Password

Note: Select Show More Settings if you want to set up separate network names and

passwords for the 2.4 GHz and 5 GHz wireless radios on your SVG2482AC.

If you already have an existing Wi-Fi network and you are replacing your router or

gateway, ARRIS suggests that you use the same Wi-Fi Network Name and Password that is

currently set for your Wi-Fi network.

Your Wi-Fi devices will automatically connect to your SVG2482AC Wi-Fi network.

6. To check for Internet connectivity, open a web browser (such as Internet Explorer, Google

Chrome, Firefox, or Safari) on your device.

7. Type a valid URL (such as www.SURFboard.com) in the address bar and press Enter.

The ARRIS SURFboard website should open. If the website fails to open, please contact

your service provider to set up your Internet service or activate your SVG2482AC.

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Arris SVG2482AC DOCSIS® 3.0 Cable Modem for Xfinity Internet, Wi-Fi® & Voice