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English - 41
07 TROUBLESHOOTING & TECHNICAL SPEC
Problem Cause Action
There is a
popping sound
during operation,
and the oven
doesn't work.
Cookingsealedfoodorusing
a container with a lid may
causes popping sounds.
Do not use sealed containers
as they may burst during
cooking due to expansion of the
contents.
The oven exterior
is too hot during
operation.
There is not sucient
ventilation space for the oven.
Thereareintake/exhaustoutlets
on the front and rear of the
oven for ventilation. Keep the
gaps specified in the product
installation guide.
Objects are on top of the oven. Removeallobjectsonthetop
of the oven.
The door cannot
be opened
properly.
Food residue is stuck between
the door and oven interior.
Cleantheovenandthenopen
the door.
Heating including
the Warm
function does not
work properly.
The oven may not work, too
much food is being cooked,
or improper cookware is being
used.
Put one cup of water in a
microwave-safe container
and run the microwave for
1-2minutestocheckwhether
thewaterisheated.Reducethe
amount of food and start the
function again. Use a cooking
container with a flat bottom.
The thaw
function does not
work.
Too much food is being
cooked.
Reducetheamountoffoodand
start the function again.
The interior light
is dim or does
not turn on.
The door has been left open
for a long time.
The interior light may
automaticallyturnowhenthe
Ecofunctionoperates.Close
and reopen the door or press
the Cancel button.
The interior light is covered by
foreign matter.
Cleantheinsideoftheovenand
check again.
(continued)
Problem Cause Action
A beeping sound
occurs during
cooking.
IftheAutoCookfunction
is being used, this beeping
sound means it's time to turn
over the food during thawing.
After turning over the food,
press the Start button again to
restart operation.
The oven is not
level.
The oven is installed on an
uneven surface.
Make sure the oven is installed
on flat, stable surface.
There are sparks
during cooking.
Metal containers are used
duringtheoven/thawing
functions.
Do not use metal containers.
When power is
connected, the
oven immediately
starts to work.
The door is not properly
closed.
Closethedoorandcheck
again.
There is
electricity coming
from the oven.
The power or power socket is
not properly grounded.
Make sure the power and
power socket are properly
grounded.
Water drips.
Steam emits
through a door
crack.
Water remains in
the oven.
There may be water or steam
in some cases depending on
the food. This is not an oven
malfunction.
Let the oven cool and then wipe
with a dry dish towel.
The brightness
inside the oven
varies.
Brightness changes depending
on power output changes
according to function.
Power output changes during
cooking are not malfunctions.
This is not an oven malfunction.
Cookingis
finished, but the
cooling fan is still
running.
To ventilate the oven, the
cooling fan continues to run for
about 3 minutes after cooking
is complete.
This is not an oven malfunction.
(continued)
MC28H5015AS_SP_DE68-04381A-01_EN.indd 41 9/11/2015 4:37:00 PM
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