Installation Instructions Guide - Page 66

For NZ84T9747VK/UR. Also, The document are for others Samsung models: NZ84T9747VK, NZ84T9747UK

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66
Troubleshooting
A fault may result from a minor information that you can correct yourself with the help of the following instructions. Do not
attempt any further repairs if the following instructions do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result
in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.
PROBLEM POSSIBLE CAUSE SOLUTION
What should I do if the cooking zones
are not functioning?
The fuse in the house wiring is intact
There is no pot on the cooking zone.
If the fuses trip a number of time, call
an authorized electrician
Put the pot on the cooking zone.
What should I do if the cooking zones
will not switch on?
The control panel is partially covered by
a damp cloth or liquid.
Clean the control panel
INFORMATION CODE DESCRIPTION POSSIBLE CAUSES SOLUTION
E2
The command zone switches off due to
an excessively high temperature
The temperature inside
the electronic parts is too
high
Wait for the hob to
cool before reusing
it
ERR03
+
acoustic signal
Continuous (permanent) key activation
is detected. The interface switches off
after 10 seconds.
Water, pots or kitchen
tools are on top of the
user interface.
Clean the surface,
remove any objects
from the surface.
For all other error
signals
( E … U … )
Call customer service and report the error code
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