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Settings 83
1. Touch > Main Menu > (slide the screen up) > Accessibility > Invert Color
2. Touch between ON or OFF to change the setting.
TTY
A TTY (also known as a TDD or Text Telephone) is a telecommunications device that allows
people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your
TTY device to ensure that it is compatible with digital cell phones. Your phone and TTY device
will connect via a special cable that plugs into your phones headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the
connector cable.
When establishing your Virgin Mobile service, please call Virgin Mobile Customer Service via
the state Telecommunications Relay Service (TRS) by first dialing 7-1-1 and touching Talk.
Then provide the state TRS with this number: 866-727-4889.
To turn TTY Mode on or off:
1. Touch > Main Menu > (slide the screen up) > Settings > (slide the screen up)
> Accessibility > TTY. You will see an informational message.
2. Touch Continue.
3. Touch On to turn TTY mode on.
or
Touch Off to turn TTY mode off.
Note: In TTY Mode, your phone will display the TTY access icon when the TTY device is
plugged into the phone.
When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
WARNING: 9-1-1 Emergency Calling Virgin Mobile recommends that TTY users make
emergency calls by other means, including Telecommunications Relay Services (TRS), analog
cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when
received by public safety answering points (PSAPs), rendering some communications
unintelligible. The problem encountered appears related to software used by PSAPs. This
matter has been brought to the attention of the FCC, and the wireless industry and the PSAP
community are currently working to resolve this.
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