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Phone Basics 15
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password - Virgin Mobile strongly recommends that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Voicemail Notification
There are several ways your phone alerts you to a new voicemail message.
● By displaying a message on the screen.
● By sounding the assigned ringer type.
● By displaying a Voicemail bubble on the screen.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a Virgin Mobile service area.
Retrieve Your Voicemail Messages
You can retrieve and review your messages directly from your wireless phone or from any other
touch-tone phone. To dial from your wireless phone, either speed dial your voicemail or use the
menu keys.
Using One-Touch Message Access
■ Touch , then touch and hold . (Your phone will dial your voicemail box.)
Using the Menus on Your Phone to Access Your Messages
1. Touch > Main Menu > Messaging .
2. Touch next to the Voicemail menu to listen to your messages.
Note: You are charged for airtime minutes when you are accessing your voicemail from your
wireless phone.
Using Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, touch .
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